SleepBetter Support

Help for SleepBetter: ASMR Sleep Sounds

SleepBetter does not require an account. To report a problem or share a suggestion, use Help & Feedback inside the app. Messages are recorded by the SleepBetter service; no email address is required. Please include your device model, iOS version, app version, and a short description of the issue. Do not include passwords, payment details, or private audio files.

Audio will not play

1. Check your network connection and try the track again.
2. Confirm that Silent Mode is not affecting your expected output and that the device volume is audible.
3. Restart SleepBetter. If the issue continues, send the track name and the approximate time of the failure through Help & Feedback in the app.

My subscription is not unlocked

Open the Premium screen and use the restore-purchases control if it is available in your build. Purchases are verified by Apple. If the App Store shows an active subscription but Premium remains locked, contact the developer from the App Store listing with the Apple order information. Never send an Apple ID password.

How do I cancel or manage a subscription?

Subscriptions are managed by Apple: open iOS Settings, tap your Apple Account, then Subscriptions. Cancelling prevents a future renewal; it does not usually refund a completed billing period. Refund requests are handled by Apple.

How do I report a problem?

Use Help & Feedback in the app. Include steps to reproduce, the affected screen or track, and whether the issue happens on Wi-Fi, cellular, or both.